Privacy Policy

At Bespoke Hub we are very careful about the privacy of our customers and website visitors and always comply with the principles of the General Data Protection Regulation (GDPR) when dealing with all data we receive.

The Basics

We collect anonymous statistics about your visit, like which of our pages you viewed.

If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.

We never share your data with 3rd parties for marketing.

Your Rights

Under the Data Protection Laws your rights are:

To be informed – We must make available this privacy notice with the emphasis on transparency over how we process your data.

Access – You are entitled to find out what details we may hold about you and why.

Rectification – We are obliged to correct or update your details.

Erasure – This is also known as the request to be forgotten.

Restrict processing – You have the right to ‘block’ or suppress the processing by us of your personal data.

Data portability – You have the right to obtain and reuse your personal data that you have provided to us.

Object – You have the right to object to us processing your data in relation to direct marketing and or profiling.

Rights in relation to automated decision making and profiling – We do not use automatic decision making or processing.

Third Parties

We will never sell or exchange mailing lists of customer information.

However, some of our suppliers will have temporary access to your information and we use them to help our service. We only use suppliers who follow GDPR guidelines themselves and are as follows:

Mailchimp (USA) – mailchimp.com

Management and distribution of all newsletters. Mailchimp store your email address for any newsletters you have signed up for.

Google Analytics (USA) – analytics.google.com
Collects anonymous technical data from website visitors and shows us reports of page views, unique visitors, referrals to help improve our service.

If you sign up for a service

When you sign up for any of our services – paid or otherwise – we will record specific personal information about you, such as your name and email address.

We also log account and transaction history for accounting purposes, and to monitor our business activities.

Emails

We may send you email notifications regarding your service such as invoices and renewal notifications. These are mandatory emails in order for us to deliver a reliable service and avoid unexpected disruption to your subscriptions therefore you cannot opt out of these.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

Security

We are committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Sensitive Information

We will never collect sensitive information about you without your express consent.

Data Retention

Our data retention policy is dictated by the Data Protection Laws and is available for inspection by submitting a written request using the contact details provided in this policy.

Data Correction

We will correct or update your data without delay provided you make the request in writing to the contact details provided in this policy, clearly specifying which data is incorrect or out of date.

Complaints

You have the right to complain about the processing of your personal data. Please contact us using the details provided above. If you are still unsatisfied you have the right to complain to the Information Commissioners Office.

Where your data is held

Any digital data that contains your Personal data is stored within the UK.

Cookies

Our website uses “cookies” to track visitors on our website to help us better understand how they use it. These cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors. Please note that you are free to refuse cookies.

For more information on deleting or controlling cookies we recommend www.AboutCookies.org.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Visitors are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Visitors are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Who Are We

Bespoke Hub
234-236 Union Street,

Torquay,

Devon,

TQ2 5QS.

Telephone: 0191 244 9976
Email: info@bespokehub.co.uk

This Privacy Policy is up to date as of 20/6/2018